Once the transformers have reduced the high-voltage electricity from the transmission lines, the electricity then travels over the utility's low-voltage distribution wire lines to customers.
The Wires Operators (distributors) include:
MUNICIPAL: Calgary, Edmonton, Red Deer, Lethbridge, Cardston, Fort Macleod, Ponoka
CO-OPS: Rural Electrification Association (REAs)
These utilities are responsible for delivery of electricity and reading the consumer's meter.
The AUC is responsible for the approval of the distributor's rates, ensuring that the fees are just and reasonable. These rates recover the utility's costs to design, maintain, construct and finance the distribution electric system and read consumers' meters. The rate also includes a reasonable profit to the utility.
Rural Electrification Associations (REA) are regulated by a Board of Directors and are free to set their own distribution rates.
The energy supplier must be registered with the Wires Operator and is invoiced for all regulated wires services. This cost is passed to the consumer as part of their monthly bill.